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GUIDES · LAW 25

Is Your Website Law 25 Compliant? A Plain-Language Checklist

By Danny Malouin. Updated October 22, 2026. Reviewed every quarter.

Every part of Québec’s Law 25 is now in force. Most small business websites miss the same four things: a clear privacy policy, a named person in charge, tracking that stays off until visitors say yes, and a check before data leaves Québec.

This is a practical checklist, not legal advice. For your specific situation, talk to a lawyer.

THE STAKES

At a glance

Administrative penalty
$10M or 2%

Maximum, or 2% of worldwide turnover if higher. Imposed by the CAI.[2]

Penal fine
$25M or 4%

Maximum, or 4% of worldwide turnover if higher. Doubled for repeat offences.[2]

Phases in force
3 of 3

September 2022, 2023 and 2024. Every obligation now applies.[1]

We found no public record of a large fine against a small business yet. The risk today is mostly complaints, investigations and lost trust. That changes as the CAI publishes more decisions.

NINE ITEMS

The checklist

1. Privacy policy

Publish it in plain words

Any site that collects personal information needs a policy in clear, simple terms, updated when things change. Section 8.2.[4]

2. Person in charge

Name and publish them

By default it is the owner or CEO. Publish the title and contact details on the site. Section 3.1.[1]

3. Notice at collection

Say why at every form

Purpose, how you collect, people’s rights, who receives the data and whether it leaves Québec. Section 8.[6]

4. Consent

Ask separately, purpose by purpose

Consent must be clear, free and informed, and asked apart from other information. Section 14.[3]

5. Tracking

Off until visitors opt in

Tools that identify, locate or profile people must be off by default. Section 8.1.[3]

6. Transfers

Assess before data leaves Québec

A privacy impact assessment and a written agreement come first. Section 17.[5]

7. Incidents

Keep a register

Log every confidentiality incident. Report serious ones to the CAI and the people affected. Sections 3.5 and 3.8.[1]

8. Retention

Delete what you no longer need

Destroy or anonymize data once its purpose is done. Section 23.[6]

9. Portability

Give data back on request

In a structured, common format. In force since September 2024. Section 27.[1]

THE MOST COMMON GAP

Cookies and analytics

The CAI’s consent guidelines say tracking functions must be deactivated by default and need a positive action from the visitor to turn on.[3] In practice, Google Analytics, the Meta pixel, LinkedIn tags and ad cookies should only load after a visitor clicks yes.

Strictly necessary cookies, like a shopping cart or a login session, are arguably outside that rule.[7] The CAI has not published a dedicated cookie guide, so the consent guidelines are the reference.

A banner with only an OK button is not consent. Refusing should be as easy as accepting.

The CAI said in October 2026 that deceptive interfaces weaken consent.[9] Dark patterns in banners are a growing risk.

WHERE YOUR DATA GOES

Forms, CRM and data outside Québec

Every contact form sends personal information somewhere: your inbox, a CRM, a newsletter tool, a booking app. If that tool stores data outside Québec, section 17 asks for a privacy impact assessment and a written agreement before the transfer.[5]

Choosing tools hosted in Canada makes that assessment simpler. It does not remove it, because support teams and subcontractors abroad may still access the data.

Compare Zoho and HubSpot hosting

SCOPE

Does it apply to you?

Yes, if you carry on a business in Québec. There is no size or revenue threshold. A one-person shop with a contact form is covered.

Businesses outside Québec that collect information about Québec residents are likely covered too, according to legal commentators. The law has no explicit clause on that, so it is an interpretation, not settled law.[8]

THE LATEST

What changed in 2026

January 2026

Decisions go public

The CAI started publishing its oversight decisions online.

June 2026

Five-year report

74 recommendations to the government, including a ban on deceptive interfaces.[10]

More info

October 2026

Consent under review

The CAI floated consent set at the browser level and flagged dark patterns.[9]

More info

Where to start

Step 1

Name your person in charge

Five minutes. Put the title and an email on your privacy page.

Step 2

List what your site collects

Every form, cookie, pixel and plugin. Note where each one sends data.

Step 3

Fix tracking consent

Block analytics and pixels until visitors opt in, with a real reject button.

Step 4

Rewrite the policy

Plain words, matching what your site actually does.

Beep Digital builds and hosts websites in Montreal. We can review your site against this checklist and fix the technical parts. For legal advice, work with a lawyer.

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